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Claiming Illness Benefits

Doctor's Appointment

Are you too ill to go into work? Have you been booked off work for more than 14 consecutive days? Are you on unpaid sick leave?

We can assist you!

We ask a once-off fee of R850 and do not charge a commission on your claim. Benefits are paid directly into your bank account.

UIF Connect will provide you with the necessary documents for an illness claim, we will assist you in filling out the documents, and we will check that the documents are correct. Due to Labour's POPIA restrictions, you will be required to submit all documents to Labour yourself, but we will provide you with all the email addresses and information you need to do this, and we will advise you on how to follow up on your claim with Labour. Once your claim has been approved we will submit the continuation needed for your payments every month.

Some General FAQ's

Who can claim Illness UIF benefits through UIF Connect?

  • You can claim illness benefits if you are unable to work for more that 14 consecutive days due to your illness (provided you are not receiving a salary during this time).

  • You can claim illness benefits through us if you are a South African national and have a barcoded ID book.

How much can I expect to receive?

  • The fund pays 38% ‐ 58 % of your gross salary, capped at a ceiling salary of R14 872.00.

  • Payments are calculated as ‘credits’, and credits are calculated based on your last 48 months of employment.

  • You may claim for up to 238 consecutive days, provided you have not returned to work in this time, and dependant on the amount of credits you have accumulated on the system in the past 48 months.

When can I claim?

  • You can file a claim as soon as  you have been off work due to illness for more than 14 days.

  • You MUST apply within 6 months from the date of unemployment.

How long do claims take to be processed?

  • Provided that your employment records are up to date on the Department’s system for the past 48 months, an unemployment claim takes on average 4-6 weeks to process. In order for your claim to be processed quickly and efficiently by the Department of Labour, it is important to make sure that all your employment records are up to date on their system. Incomplete records will cause delays, and you would be required to contact employers, past and current, if this is not complete.

  • Once approved, we will file an initial continuation of benefits form on your behalf, and again every 30-35 days thereafter, until your calculated benefits have been paid in full.

How will I receive my funds?

  • When you apply with us, you will be asked to provide proof of banking details. These details are then registered on the Department’s system, and they will pay your benefits directly into your bank account.

  • The Department takes on average 7-10 days to process a continuation form and make payment, so your payments will not necessarily be received on the same day each month.

For any further queries on claiming illness UIF, you are welcome to email us for assistance. If you are ready for us to proceed with your claim, kindly use our online application form above.

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